When a tire goes over to the dark side, you don’t care why, you just want it off your car. Over the years we’ve replaced thousands of tires for FREE through our No-Hassle, No-Fault Free Tire Replacement Warranty. If a tire bought from Suburban Tire is defective, damaged beyond repair, or otherwise unusable, and you purchased our 5 Year No-Hassle, No-Fault Free Tire Replacement Warranty for that tire, we will issue you an in-store credit towards the purchase of another tire. The in-store credit will be equal to the purchase price of the replacement tire, up to a maximum of $250 per tire.

A Few Provisos and Quid Pro Quos

To cover our costs of labor, when we give you a free tire you will have to pay for mounting, balancing, TPMS services, and disposal of the scrap tire. Also, the State of Illinois demands that we collect Tire Tax and Sales Tax on each tire that rolls out our door, so expect to shell out a couple of bucks to cover these items.

As much as we’d like to press a button and have you and your car magically appear at our store, we can’t force you to bring your car to us so we can take care of your tires. So to keep this warranty in force, it’s your responsibility to ensure that:

  • Your tires are operated at the proper inflation. We will check your air pressure for FREE anytime.
  • Your tires are rotated regularly. We will rotate your tires for FREE every 5,000 miles.
  • Your vehicle is kept in alignment and in mechanically good condition. We will check your vehicles alignment FREE every 12,000 miles.

If you have not taken care of these responsibilities, the following are not covered by this policy:

  • Tire damage, irregular wear, or premature wear out due to the mechanical condition of vehicle, improper inflation, misalignment, imbalance of the wheels, or worn out shocks and/or struts.
  • Tires that have cupping wear or other wear patterns that can make the tire noisy.

The following are not covered under the terms of this warranty:

  • Tires older than 5 years old based on the date of purchase.
  • Tires damaged due to accident, misuse, fire, or vandalism.
  • Tires outside the manufacturers tread life warranty.
  • Tires with any portion of the tread worn down below 3/32nds of an inch or less.
  • Tires used in heavy duty commercial applications such as contractors and construction vehicles.
  • Tires used off road, for racing, or showing signs of deliberate abuse, vandalism, improper inflation, or overloading.
  • Loss of property, time other claimed damages except for the tire itself.
  • Cosmetic issues that do not affect the safe operation of the tire.
  • To prevent abuse of the system, management reserves the right to limit the warranty to one free replacement tire per 12 month period

"Policies effective as of July 23rd, 2015. Parts purchased and labor completed prior to this date are excluded."

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